Owner FAQs
Answers to your frequently asked questions
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Am I required to accept Section 8 tenants?
Unless local laws require it, property owners are not obligated to accept Section 8 housing vouchers. We recommend reviewing local regulations to determine what applies in your area.
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Are you licensed?
Yes. We are a fully licensed property management company, operating in compliance with all applicable laws and industry standards.
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Can I reach you after hours?
For emergencies, we provide an after-hours contact. Routine questions and non-urgent matters are handled during our regular business hours.
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Can you deposit funds directly into my account?
Yes. We offer direct deposit to ensure your rental income is delivered securely and on time.
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Do I get to review or sign the lease?
Owners have the opportunity upon request to review lease agreements before signing. We typically execute leases on your behalf.
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Do you offer real estate sales services too?
Yes we are a full service real estate company. If you're considering buying or selling, we’d be happy to discuss how we can assist.
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How and when do I receive my payments?
Owner disbursements are typically issued monthly after rent is collected and expenses are processed. Payments can be made via direct deposit or check.
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How is rent collection managed?
We provide multiple rent payment options, including online portals. Late payments are handled in accordance with lease terms and followed up with appropriate notices.
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What lease terms do you offer?
Most leases are one year in length, though we can adjust terms based on market demand and owner preferences.
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How much is the security deposit?
Security deposits are generally equal to one month's rent but may vary depending on tenant qualifications and local guidelines.
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How soon can you start managing my property?
We can begin once all management agreements are signed and the property is ready to lease.
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What types of properties do you manage?
Our portfolio includes single-family homes, real estate and commercial properties.
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What kind of reports do I receive, and how often?
You’ll receive detailed monthly financial statements outlining income, expenses, and maintenance activity. Additional reports are available upon request.
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Who holds the tenant’s security deposit?
Security deposits are held in a separate trust account in accordance with state and local regulations. We manage and return these funds per legal guidelines.
